Prosper Complaints and Reviews

Had an experience with Prosper?   Submit review ›
Prosper
Main address: 111 Sutter Street, 22nd Floor 94104 San Francisco CA
1-866-615-6319, , http://www.prosper.com/help/support.aspx
  • 5 complaints
  • $4K claimed losses
  • $800 average
Had an experience with Prosper?
Submit review › Submit review ›

     

  • Sep 16
  • Loans and Mortgages
  • Powers Lake, Wisconsin
  • Customer Service
  • 1
  • 1
  • 319

Unbelievable horrible customer service. All bad reviews are true. Apply for a 4000 loan it gets 100% funded, you send in verification which is by far way more than any bank would ask. They even require 2 credit card numbers along with w2, multiple pay stubs, bank statements, drivers license and other personal information that would be an identity thieves dream come true. All that and they email... Read more

Was this review helpful? 7 1

     

  • Jul 18, 2013
  • Loans and Mortgages
  • Id Verification
  • 1
  • 1
  • 231

I provided a passport for ID. Every time I tried to lend I would get error messages prompting me to fax identification. They emailed me a lender services #. I called and had to wait through 10 prompts before finally getting the "to speak to a representative" then was told its not good enough that all of my account information is the same state and the funding bank is the same state. There are... Read more

Was this review helpful? 1 0

     

  • Jun 17, 2013
  • Loans and Mortgages
  • Loan
  • 393

Prosper.com has absolutely horrible customer service and pathetic documentation review. I applied for a loan which was fully funded, I sent in all required documents only to have them send me an email stating they were canceling the loan because of insufficient documents. So I applied again, this time they raised the rate by 1%. I emailed and faxed the documents and again they are stating they... Read more

Was this review helpful? 3 0

     

  • Apr 24, 2010
  • Loans and Mortgages
  • Chicago, Illinois
  • 1
  • 1
  • 476

I am a senior Citizen and a Retired Person. I have reasons to believe that I have been exploited and presumably cheated by the deceptive and high pressure sales tactics, hidden stipulations in the contract by the following company. I lost more than $15,000 and added to my debt. Watch for this company. Prosper, Inc 5072 North 300 West Provo, UT 80604 This company provided me with a website with a... Read more

Was this review helpful? 7 13

     

  • Dec 27, 2007
  • Credit Cards
  • Yakima, Washington
  • Lending Through The American People Not The Banks
  • 1
  • 1
  • 486

Check it out.....get out of debt and put the interest into the hands of Americans....not the banks! This product was designed (by a genius in my opinion) so that the people have the power.....FINALLY. If all you do is go to the website, more power to you. It is a wonderful concept and it is working for thousands and thousands of people like me and you. A person can be a lender or a borrower. ... Read more

Was this review helpful? 0 1
 
×
You are reading about Prosper.
Filing a new complaint about
×