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I've had a loan that I've paid off with Prosper for over two years now. I've never missed or have been late on a payment.

My husband and I currently needed a small loan for moving and relocation expenses. Prosper offered me a pre-approved loan, so I applied for it. The whole process was a joke. They requested unreasonable information.

I sent them our tax return, W-2's, 1099, voided checks, photo ID's, even our marriage license. Keep in mind that I am a previous customer of theirs with good standing. They should not even need all of this information. Then I get a call from some ***, named Ronnie.

He asked me for more information. He wanted my last 3 months of bank statements, our last pay stubs, etc. I asked him why do they need all of this information. Especially, when they've done business with me before?

He was so incredibly rude, and defensive. I felt it was told him uncalled for. I told him to just forget about it. I wasn't going to send them anything else.

I found the whole process invasive. He said fine! Then he hung up in my face. Not one time did I raise my voice with him, nor was I rude.

I felt I had the right to ask a total stranger why they needed so much personal information from me and husband for a small loan? I will never do business with them again. If they act this way to verify income, then imagine how they will act if you miss a payment?

Why would they need my marriage license?! I hope they go out of business, because they are highly unethical.

Reason of review: Order processing issue.

Location: Cordova, Tennessee

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From my understanding Prosper offers personal loans not joint loans

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